If you do not have application for desktop, to install it, click Install. To open the room in the application for desktop, click Open in Application. If you still receive the error after trying everything above, I would recommend trying Sharepod on a different computer if you have access to one since the issue only affects certain PC's.To open the room in a browser on your mobile, click Open in Browser. If you still get the error after that, please restart your computer and check Sharepod again. If you still get the error, please try following steps 1-10 again, but this time, delete everything in the "Variable value" field in step 7 and just paste in the folder paths from step 8 so that the field only has those folder paths. C:\Program Files (x86)\Common Files\Apple\Apple Application Support C:\Programįiles (x86)\Common Files\Apple\CoreFP C:\Program Files (x86)\Common Files\Apple\Mobile Device Support ġ0.) Open Sharepod and connect your device. button.ħ.) An Edit window will come up and just press the right arrow key to put your cursor at the end of the "Variable value" field.Ĩ.) Copy/paste in these folder paths exactly after the ones already there (all separated by semicolons): If those steps don't resolve it, please try these:ġ.) Close Sharepod and open Windows Explorer.Ģ.) Right-click on Computer in the left panel and choose Properties.ģ.) Click on Advanced System Settings in the left panel.ĥ.) Look under System variables for "Path" in the Variable column.Ħ.) Select "Path" and click on the Edit. (NOTE: If you don't see (x86) after Program Files, it means you have a 32 bit PC, so just go into the "Program Files" folder instead) If you still receive the error when running as admin, please try this:Ģ.) Open Windows Explorer and go to C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Ĥ.) Paste it into C:\Program Files (x86)\Sharepod (If you get a message about the file already existing, choose to Replace) Or, if it's pinned to your taskbar, make sure it's closed, hold down Shift and right-click on the app, and select “Run as administrator” from the context menu. Simply right-click the app from the shortcut on your Desktop and choose “Run as administrator” from the context menu. Please first try running Sharepod as an administrator. The issue prevents iPhones, iPads, and iPod Touches from connecting in Sharepod, but regular iPods are not affected by this issue and can still connect just fine. If iTunes is already installed on your PC, this error is usually caused by the way iTunes and other Apple software was installed in Windows and only happens to certain PC's. dll'" on your Windows PC, please keep reading and first check to make sure that you do have iTunes installed. If you receive " ErrorCode: Unable to load DLL 'iTunesMobileDevice. The error is caused by a change in Tunes version 12.1, and Sharepod version 4.0.2.0 is now fully compatible with it. (Exception from HRESULT: 0x8007000B)", please simply update to version 4.0.2.0 by clicking on File menu Check for Updates. If you are receiving this error that also mentions " Error code: An attempt was made to load a program with an incorrect format. Then, if you still receive the error, restart your computer and try using Sharepod again. If you aren't sure where you downloaded iTunes, we recommend to still try the steps of uninstalling iTunes, Bonjour, and iPod Support in your Windows Settings and reinstalling iTunes from Apple's website. The Windows Store version of iTunes seems to be causing the error due to the way it installs which is somehow different from the version of iTunes from Apple's site. If you installed iTunes from the Windows Store and the steps above didn't work, you should be able to fix it by uninstalling iTunes and two other Apple programs in your Windows Settings called Bonjour and iPod Support and then once all 3 programs are uninstalled, download iTunes directly from Apple's website at the link below and reinstall it (which also installs the other two). Then, once you confirm your device is connected and showing in iTunes, check Sharepod again and if you still receive the same error, try closing and reopening Sharepod. If your iPhone or iPad isn't showing in Sharepod and there's an error message with " iPhone Listener Process failed to initialize", try opening iTunes and check whether your device is connecting to iTunes and make sure it appears there first and choose to install any additional components, if prompted.
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